Automation Implementation
Our team is structured in such a way that connects with any customer team model, so the whole interaction during each project phase, is well-defined and documented.
Automation Services
Our team holds a great experience on automating processes. We can assist you with end-to-end services from process analyzing up to documenting each project phase in detail. Continuous reporting mechanisms, keep the client and the team members involved in the project, always up to date.
RPA Consulting
From Banking and Investment sectors, up to big Pharmaceutical customers, we have been chosen to provide our knowledge and support for the next automating steps.
Business Analytics
During all projects we provide business analysis for the automating processes as well as re-engineering services when it is required. Our professionals can also analyze any customer process and re-structure it in order to create an up-to-date version of the process that will be easy to automate and maintain.
Infrastructure Architecture
Through many of our projects, we have taken on the responsibility to design and create a customer’s infrastructure from zero basis. This has given us a complete insight on all the needs and requirements in order to be proactive and provide the most efficient solution each time.
Center of Excellence (CoE)
Assisting clients with Digital Transformation by designing, forming and applying a Center of Excellence, as an automation ecosystem within the organization.
CoE design
After having a functioning Center of Excellence, that has been put to the test many times, many customers have decided to use our team for this purpose. Our services vary based on customer needs. We can design, hand by hand with our client, a Center of Excellence based on detailed prerequisites, and then define the application as well as the next steps.
CoE application
We also take over the next steps within the organization in order to make sure that the automating strategy is followed correctly. Along with these, we are also able to train our customer in each step of the project: from the beginning (where understanding CoE is crucial), up to the end (where all associated members should know their role and responsibilities).
Training
All project phases get analyzed on their core essence and in detail, so all participants will be able to take over future projects.
On-The-job Training
During a running project, customer’s employees could have the opportunity to engage actively on all the phases while getting trained on best practices and through questions and answers.
Support
Our team can support every model based on your customer needs in order to have continuous execution of the automated processes.
Extended Production Continuity Support
We can have strict SLAs upon ticket answering and issue troubleshooting, as well as 24/7 production monitoring. Depending on each process needs and all scenarios’ pre-requisites, the support proposed and provided may vary.
Licensing
Functioning as a Microsoft License Provider meeting our Clients requirements.
Microsoft License Provider
A lot of our customer already hold License Providers as they use a lot of Microsoft tools. There are a lot of times that we are requested to provide all the Licensing needed for a project that is implanted on Power Automate, where we are entitled to do so.